Shipping policy
All Deliveries are subject to stock availability.
Important Information for U.S. Customers
We do not charge the 5% tariff - prices are no different, whether we send to UK or US!
We send all US order via FedEx who have agreed to charge us the 5% tariff not you.
We still process 98% of orders on the same day they are placed and most begin winging their way within hours.
We Help Negate 2024 Postage Cost Increases
It is in everyone’s interest for your order to get to you quickly. Currently we cannot use Royal Mail as a tariff fee of up to $200 is applied, per parcel. The cost of shipping varies, but we always choose the cheapest, unless customers want the 24/48 hour service.
We postal cost calculator on the site can over-estimate shipping costs, when this happens we refund customers as soon as the order is safely in hands of FedEx.
We have never charged for boxes or wrapping. making the actual cost often lower that postal estimate calculated on this site.
Delivery To IOM
Orders can be collected from the workshop in Ramsey, (please advise that you wish to do this when placing your order).
Delivery to Mainland UK, Guernsey, Jersey, Sark & Alderney
These addresses are charged at local UK rates.
We post using the fastest service available, but even when we have paid for 24 hour delivery, it can take three working days. Your parcel will be tracked and usually requires a signature at delivery.
Please note that adverse weather can delay posting further and we do not post on Bank Holidays or weekends.
Delivery to Highlands and Islands
These addresses are charged at cost -as we are part of this little group, we do not charge any extra fee, even if Royal Mail charges us extra to remote locations. Please allow an extra day for delivery.
Northern Ireland
These addresses are also charged at slocal UK rates.
We post using Next Day Delivery or 24 Hour Delivery.
Republic of Ireland
Addresses in the Republic of Ireland incur additional postage, we only ever charge at cost. Even though we can almost see you from here, the way we are all divided up means it costs more to get to you. We always do our best to find the lowest possible rate that will get to you safely.
EEC
All EEC addresses will be charged at cost or less as we often subsidise the more expensive rates so everyone pays a flat rate. Some countries do not allow perfume to be sent via airmail, some countries will allow a certain amount to be sent. Please check your country’s restrictions (below) or contact us, before ordering perfume. We use a courier service for most countries and they have different rules affecting this.
Tracking
We often use a courier to send parcels throughout the world with a fully tracked, door to door service.
When your order is with the courier (usually FedEx), we will forward your tracking number to your email address.
Please remember that local taxes may be incurred in countries outside the UK, please check your local laws in this regard.
Worldwide
Every product is made and bottled on the Isle of Man and we can export them to most countries, but some countries apply restrictions (please see list below). Outside the UK, perfumes with an alcohol base cannot be carried by air (perfumes can be made in permissible bases on request). We can send using our courier service; please contact us to arrange this if necessary. Parcels must not exceed 1.5kg. There may be additional import taxes in your country - we are not responsible for these.
Perfume is usually considered ‘dangerous goods’ as it is flammable. However, we mix our ethanol with other, skin softening ingredients, so small amounts do not pose a problem. Any perfumes in an oil bases do not pose a risk.
International Countries: Dangerous Goods Acceptance
Afghanistan
Dangerous Goods Delivery: Yes
Not all cities served
Albania
Dangerous Goods Delivery: No
Algeria
Dangerous Goods Delivery: No
American Samoa
Dangerous Goods Delivery: No
Andorra
Dangerous Goods Delivery: No
Angola
Dangerous Goods Delivery: No
Anguilla
Dangerous Goods Delivery: No
Antigua
Dangerous Goods Delivery: No
Argentina
Dangerous Goods Delivery: Yes
Armenia
Dangerous Goods Delivery: No
Aruba
Dangerous Goods Delivery: Yes
Australia
Dangerous Goods Delivery: Yes
Austria
Dangerous Goods Delivery: Yes
Azerbaijan
Dangerous Goods Delivery: No
Bahamas
Dangerous Goods Delivery: Yes
Bahrain
Dangerous Goods Delivery: Yes
Bangladesh
Dangerous Goods Delivery: No
Barbados
Dangerous Goods Delivery: Yes
Not all cities served
Barbuda
Dangerous Goods Delivery: No
Belarus
Dangerous Goods Delivery: No
Belgium
Dangerous Goods Delivery: Yes
Belize
Dangerous Goods Delivery: No
Benin
Dangerous Goods Delivery: No
Bermuda
Dangerous Goods Delivery: No
Bhutan
Dangerous Goods Delivery: No
Bolivia
Dangerous Goods Delivery: Dry Ice only
Bonaire
Dangerous Goods Delivery: No
Bosnia-Herzegovina
Dangerous Goods Delivery: No
Botswana
Dangerous Goods Delivery: No
Brazil
Dangerous Goods Delivery: Yes
British Guyana
See listing under Guyana
British Virgin Islands
Dangerous Goods Delivery: No
Brunei
Dangerous Goods Delivery: No
Bulgaria
Dangerous Goods Delivery: Yes
Burkina
Dangerous Goods Delivery: No
Burma
See listing under Myanmar
Burundi
Dangerous Goods Delivery: No
Cambodia
Dangerous Goods Delivery: No
Cameroon
Dangerous Goods Delivery: No
Canada
Dangerous Goods Delivery: Yes
Canary Islands
See listing under Spain
Cape Verde
Dangerous Goods Delivery: No
Cayman Islands
Dangerous Goods Delivery: No
Central African Republic
Service to this country is suspended until further notice
Chad
Dangerous Goods Delivery: No
Chile
Dangerous Goods Delivery: Yes
Santiago Only
China
Dangerous Goods Delivery: No
Colombia
Dangerous Goods Delivery: No
Congo
Dangerous Goods Delivery: No
Congo, Dem Rep Of
Dangerous Goods Delivery: No
Cook Islands
Dangerous Goods Delivery: No
Costa Rica
Dangerous Goods Delivery:No
Croatia
Dangerous Goods Delivery: Yes
Curacao
Dangerous Goods Delivery: No
Cyprus
Dangerous Goods Delivery: No
Czech Republic
Dangerous Goods Delivery: Yes
Denmark
Dangerous Goods Delivery: Yes
Not all cities served
Djibouti
Dangerous Goods Delivery: No
Dominica
Dangerous Goods Delivery: No
Dominican Republic
Dangerous Goods Delivery: No
East Timor
Dangerous Goods Delivery: No
Ecuador
Dangerous Goods Delivery: No
Egypt
Dangerous Goods Delivery: No
El Salvador
Dangerous Goods Delivery: No
Equatorial Guinea
Service to this country is suspended until further notice
Eritrea
Dangerous Goods Delivery: No
Estonia
Dangerous Goods Delivery: No
Ethiopia
Dangerous Goods Delivery: No
Faeroe Islands
Dangerous Goods Delivery: No
Fiji
Dangerous Goods Delivery: No
Finland
Dangerous Goods Delivery: Yes
France
Dangerous Goods Delivery: Yes
French Guiana
Dangerous Goods Delivery: No
French Polynesia
Dangerous Goods Delivery: No
Gabon
Dangerous Goods Delivery: No
Georgia Republic
Dangerous Goods Delivery: No
Germany
Dangerous Goods Delivery: Yes
Ghana
Dangerous Goods Delivery: No
Greece
Dangerous Goods Delivery: No
Grenada
Dangerous Goods Delivery: Yes
Guadeloupe
Dangerous Goods Delivery: No
Guam
Dangerous Goods Delivery: No
Guatemala
Dangerous Goods Delivery: No
Guinea-Bissau
Service to this country is suspended until further notice.
Guyana
Dangerous Goods Delivery: No
Haiti
Dangerous Goods Delivery: No
Honduras
Dangerous Goods Delivery: No
Hong Kong
Dangerous Goods Delivery: Yes
Hungary
Dangerous Goods Delivery: Yes
Iceland
Dangerous Goods Delivery: No
India
Dangerous Goods Delivery: No
Only to Mumbai, Delhi and Bangalore
Indonesia
Dangerous Goods Delivery: No
Iraq
Dangerous Goods Delivery: No
Ireland, Republic of
Dangerous Goods Delivery: Yes
Israel
Dangerous Goods Delivery: Yes
Italy
Dangerous Goods Delivery: Yes
Ivory Coast
Dangerous Goods Delivery: No
Jamaica
Dangerous Goods Delivery: No
Japan
Dangerous Goods Delivery: Yes
Jordan
Dangerous Goods Delivery: No
Kazakhstan
Dangerous Goods Delivery: No
Kenya
Dangerous Goods Delivery: No
Korea, South
Dangerous Goods Delivery: Yes
Kuwait
Dangerous Goods Delivery: Yes
Not all cities served
Kyrgyzstan
Dangerous Goods Delivery: No
Laos
Dangerous Goods Delivery: No
Latvia
Dangerous Goods Delivery: No
Lebanon
Dangerous Goods Delivery: No
Lesotho
Dangerous Goods Delivery: No
Liberia
Dangerous Goods Delivery: No
Libya
Dangerous Goods Delivery: No
Liechtenstein
Dangerous Goods Delivery: Yes
Not all cities served
Lithuania
Dangerous Goods Delivery: Yes
Consignees Address Only to "D" designated postal codes
Luxembourg
Dangerous Goods Delivery: Yes
Macau
Dangerous Goods Delivery: No
Macedonia
Dangerous Goods Delivery: No
Madagascar
Dangerous Goods Delivery: No
Malawi
Dangerous Goods Delivery: No
Malaysia
Dangerous Goods Delivery: Yes
Maldives, Republic of
Dangerous Goods Delivery: No
Mali
Dangerous Goods Delivery: No
Malta
Dangerous Goods Delivery: No
Marshall Islands
Dangerous Goods Delivery: No
Martinique
Dangerous Goods Delivery: No
Mauritania
Dangerous Goods Delivery: No
Mauritius
Dangerous Goods Delivery: No
Mexico
Dangerous Goods Delivery: No
Micronesia
Dangerous Goods Delivery: No
Moldova
Dangerous Goods Delivery: No
Monaco
Dangerous Goods Delivery: Yes
Mongolia
Dangerous Goods Delivery: No
Montenegro
Dangerous Goods: No
Montserrat
Dangerous Goods Delivery: No
Morocco
Dangerous Goods Delivery: No
Mozambique
Dangerous Goods Delivery: No
Namibia
Dangerous Goods Delivery: No
Nepal
Dangerous Goods Delivery: No
Netherlands (Holland)
Dangerous Goods Delivery: Yes
New Caledonia
Dangerous Goods Delivery: No
New Zealand
Dangerous Goods Delivery: No
Nicaragua
Dangerous Goods Delivery: No
Niger
Dangerous Goods Delivery: No
Nigeria
Dangerous Goods Delivery: No
Northern Mariana Islands
Dangerous Goods Delivery: No
Norway
Dangerous Goods Delivery: Yes
Oman
Dangerous Goods Delivery: No
Pakistan
Dangerous Goods Delivery: No
Palau
Dangerous Goods Delivery: No
Palestine Autonomous
Dangerous Goods Delivery: No
Panama
Dangerous Goods Delivery: Yes(Maximum package is 2 kg)
Papua New Guinea
Dangerous Goods Delivery: No
Paraguay
Dangerous Goods Delivery: No
Peru
Dangerous Goods Delivery: No
Philippines
Dangerous Goods Delivery: Yes
Poland
Dangerous Goods Delivery: Yes
Portugal
Dangerous Goods Delivery: Yes
Puerto Rico
Dangerous Goods Delivery: Yes
Not all cities served
Qatar
Dangerous Goods Delivery: Yes
Not all cities served
Reunion
Dangerous Goods Delivery: No
Romania
Dangerous Goods Delivery: No
Rota
See listing under Saipan
Russia
Dangerous Goods Delivery: No
Rwanda
Dangerous Goods Delivery: No
Saba
Dangerous Goods Delivery: No
Saipan
Dangerous Goods Delivery: No
Samoa
Dangerous Goods Delivery: No
San Marino
See listing under Italy
Saudi Arabia
Dangerous Goods Delivery : No
Scotland
See UK
Senegal
Dangerous Goods Delivery: No
Serbia
Dangerous Goods Delivery: No
Seychelles
Dangerous Goods Delivery: No
Sierra Leone
Service to this country is suspended until further notice
Singapore
Dangerous Goods Delivery: Yes
Slovak Republic
Dangerous Goods Delivery: Yes
Slovenia
Dangerous Goods Delivery: Yes
Not all cities served
Somalia
Service to this country is suspended until further notice
South Africa, Republic
Dangerous Goods Delivery: No
Spain
Dangerous Goods Delivery: Yes
Not all cities served
Sri Lanka
Dangerous Goods Delivery: No
St. Barthelemy
Dangerous Goods Delivery: No
St. Christopher
See listing under St. Kitts and Nevis
St. Croix Island
See listing under U.S. Virgin Islands
St. Eustatius
Dangerous Goods Delivery: No
St. John VI
See listing under the U.S. Virgin Islands
St. Kitts and Nevis
Dangerous Goods Delivery: Yes
St. Lucia
Dangerous Goods Delivery: Yes
St. Maarten
Dangerous Goods Delivery: Yes
St. Martin
See listing under St. Maarten
St. Thomas
See listing under U.S. Virgin Islands
St. Vincent
Dangerous Goods Delivery: Yes
Sudan
Service to this country is suspended until further notice
Suriname
Dangerous Goods Delivery: No
Swaziland
Dangerous Goods Delivery: No
Sweden
Dangerous Goods Delivery: Yes
Switzerland
Dangerous Goods Delivery: Yes
Syria
Service to this country is suspended until further notice.
Tahiti
See listing under French Polynesia
Taiwan, Republic of China
Dangerous Goods Delivery: Yes
Tanzania
Dangerous Goods Delivery: No
Thailand
Dangerous Goods Delivery: Yes
Tinian
See listing under Saipan
Togo
Dangerous Goods Delivery: No
Tonga
Dangerous Goods Delivery: No
Tortola Island
See listing under British Virgin Islands
Trinidad and Tobago
Dangerous Goods Delivery: Yes
Not all cities served
Tunisia
Dangerous Goods Delivery: No
Turkey
Dangerous Goods Delivery: No
Turkmenistan, Republic of
Service to this country is suspended until further notice.
Turks and Caicos Islands
Dangerous Goods Delivery: No
U.S. Virgin Islands
Dangerous Goods Delivery: Yes
Uganda
Dangerous Goods Delivery: No
Ukraine
Dangerous Goods Delivery: No
United Arab Emirates
Dangerous Goods Delivery: Yes
United Kingdom
Dangerous Goods Delivery: Yes
United States
Dangerous Goods Delivery: No
Uruguay
Dangerous Goods Delivery: No
Uzbekistan
Dangerous Goods Delivery: No
Vanuatu
Dangerous Goods Delivery: No
Venezuela
Dangerous Goods Delivery: No
Vietnam
Dangerous Goods Delivery: No
Wallis & Futuna Islands
Yemen, The Republic of
Service to this country is suspended until further notice.
Zambia
Dangerous Goods Delivery: No
Zimbabwe
Dangerous Goods Delivery: No